Privacy Policy

At VoloArt, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and make purchases.

1. Information We Collect

We collect different types of information depending on how you interact with our website, including:

  • Personal Information: When you make a purchase or sign up for our newsletter, we collect personal information such as your name, email address, billing and shipping address, and payment details.
  • Technical Information: We may collect information about your device, browser, IP address, and browsing activity to improve the functionality of our website and offer a better user experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To process your orders: We use your personal details to complete your purchases, deliver digital files, and provide customer support.
  • To communicate with you: We may use your email address to send you important information regarding your orders, special offers, updates, and promotional material (if you’ve opted-in).
  • To improve our services: The technical information we collect helps us analyze and improve the performance of our website, ensuring it meets your needs.
  • To comply with legal obligations: We may be required to use or disclose your information to comply with applicable laws, regulations, or legal processes.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information, including:

  • Encryption: All sensitive personal information, such as payment details, is transmitted via SSL encryption to protect against unauthorized access during data transmission.
  • Access Control: Only authorized personnel have access to your personal data, and we ensure that all data is stored securely.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:

  • Service Providers: We may share your data with trusted third-party service providers (e.g., payment processors, email marketing platforms, shipping providers) to help us process your orders and improve your customer experience.
  • Legal Requirements: We may disclose your personal information if required to do so by law, such as in response to a subpoena or other legal request.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, analyze site traffic, and improve your browsing experience. You can choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of the website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: You can access and update your personal information at any time through your account or by contacting us directly.
  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails, you can unsubscribe at any time by clicking the “unsubscribe” link in the email or by contacting us.
  • Right to Delete: You may request that we delete your personal information, subject to certain exceptions (such as where we need to retain it for legal or administrative purposes).

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we do not control these external sites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party websites before providing them with your personal information.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that a child under the age of 13 has provided us with personal information, we will take steps to remove such information from our records.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any updates will be posted on this page with an updated “Last Modified” date. By continuing to use our website after changes are made, you agree to the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please feel free to contact us at:
📧 Email: [email protected]
📍 Address: 729 Oak St, New Castle, PA 16101